Terms and Conditions

1. Acceptance of terms

By accessing or using this website you agree to be bound by these Terms and Conditions and by our Privacy Policy. If you are using the site on behalf of a business, you confirm you have authority to accept these terms on its behalf.

2. About this website

This website is operated by Ashokasha Exim Pvt. Ltd., registered at Thane West 400604, Maharashtra, India, Golden Prize is a brand of Ashokasha Exim Pvt. Ltd. The site is informational: it presents our product range, recipes and brand information, and it does not sell products or process orders or payments.

3. Permitted use

You may browse the site and use it for personal, non-commercial purposes, or to make a genuine trade enquiry. You must not:

• use the site unlawfully, fraudulently or in a way that damages or disrupts it;
• copy, reproduce, republish or redistribute any part of the site for commercial purposes without our written permission;
• scrape, harvest or systematically extract content or data from the site;
• introduce viruses, malicious code or attempt to gain unauthorised access to the site or its systems; or
• submit false, misleading or abusive information through our forms.

4. Product information

We take care to keep product descriptions, ingredients, weights and nutrition information accurate and current. However, specifications, recipes, packaging and availability may change, and some variants may not be available in every market or channel.

Always read the label on the pack you have purchased. The information printed on the physical packaging prevails over anything shown on this website. Product images are indicative; packaging you receive may differ in appearance.

5. Allergens and dietary needs

Our products contain fish and, in some cases, other allergens such as soy, wheat, egg or milk. If you have a food allergy, intolerance or specific dietary requirement, check the pack label before consuming and consult a qualified healthcare professional if you are unsure. Nothing on this website is medical or nutritional advice.

6. Recipes and serving ideas

Recipes on this site are provided as serving suggestions. Quantities, cooking times and results will vary with ingredients, equipment and technique. You are responsible for safe food handling, hygiene, storage and cooking, and for checking that a recipe is suitable for you and anyone you serve.

7. Buying online

Our "Buy Online" links direct you to independent retailers and marketplaces. Any purchase you make there is a contract between you and that retailer, governed by their terms, pricing, delivery, returns and refund policies. We do not control their listings, prices, stock or service, and we are not a party to those transactions. Product availability, pack sizes and prices shown on retailer sites are set by them.

8. Enquiries and submissions

Submitting a contact or trade enquiry does not create a business relationship, distribution right or supply commitment. We assess enquiries at our discretion and may decline or not respond to any enquiry. Any appointment as a distributor, retailer or food-service customer takes effect only under a separate written agreement signed by us. You confirm that the information you submit is accurate and that you are entitled to provide it.

9. Intellectual property

The Golden Prize name, logo, packaging designs, product photography, text, recipes, layout and other content on this site are owned by or licensed to us and are protected by copyright, trade mark and other laws. You may not use them without our prior written consent, except for brief, fair quotation with attribution. Third-party retailer logos shown on this site are the property of their respective owners and are used only to identify where our products can be bought.

10. User content and hashtags

If you post public content featuring our products using our handles or hashtags, you grant us a non-exclusive, royalty-free licence to display, reproduce and share that content on our website and channels with credit to your handle, and you confirm you own or have permission to use it. You can ask us to remove your content at any time by contacting us. We may decline to display, or may remove, any content at our discretion.

11. Third-party links and embeds

This site links to and embeds third-party content, including retailer pages and a social media feed. We provide these for convenience and do not endorse, control or accept responsibility for their content, availability, security or practices. Your use of those services is governed by their own terms.

12. Availability of the site

We aim to keep the site available but do not guarantee uninterrupted or error-free access. We may change, suspend, restrict or withdraw all or part of the site, or any content on it, at any time and without notice.

13. Limitation of liability

The site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all warranties, conditions and representations not expressly set out in these terms.

We will not be liable for indirect, incidental, special or consequential loss, or for loss of profit, business, goodwill or data, arising from your use of, or inability to use, this website or from reliance on its content. Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability under applicable consumer protection and food safety law, or for death or personal injury caused by our negligence or for fraud.

14. Indemnity

You agree to indemnify us against claims, losses, liabilities, costs and expenses arising from your breach of these terms or your misuse of the site or its content.

15. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Thane, Maharashtra, India shall have exclusive jurisdiction over any dispute arising out of or in connection with this website or these terms.

16. Changes to these terms

We may revise these terms from time to time. The current version will always be posted here with its "last updated" date, and your continued use of the site after that date constitutes acceptance of the revised terms.

17. Contact us